Privacy Policy


At Audience Group, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your choices regarding the collection and use of your personal information. By using our services, you consent to the practices described in this Privacy Policy.


This policy applies to all employees currently in employ with Audience Group. It refers to all new staff, managers, suppliers and external users and existing employees.

Policy elements

  • Information we collect
  • How we use your information
  • Information sharing
  • Data security
  • Your rights and choices
  • Children’s privacy
  • Changes to this policy
  • Contact

Information We Collect

Personal Information

We may collect personal information, such as your name, email address, postal address, phone number, and any other information you provide to us voluntarily through our website, applications, or other means.

Log Files

We collect information that your browser sends whenever you visit our website. This information may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your browsing activities and preferences. These technologies help us analyse trends, administer the website, track users’ movements, and gather demographic information.

How We Use Your Information

Provide and Improve Services

We may use your personal information to provide and improve our services, communicate with you, respond to your inquiries, and fulfill your requests.

Marketing and Promotional Purposes

With your consent, we may use your personal information to send you promotional materials, newsletters, and other marketing communications. You can opt-out of receiving these communications at any time.

Analytics and Research

We may use your information to analyse user behavior, track website usage patterns, and gather demographic information for research purposes. This helps us improve our services, understand user preferences, and tailor our content to better suit your needs.

Legal Compliance

We may use and disclose your personal information as required by applicable laws and regulations or in response to a valid legal request.

Information Sharing

Service Providers

We may share your personal information with trusted third-party service providers who help us deliver our services. These providers are bound by confidentiality agreements and are only authorised to use your information to perform services on our behalf.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party.

Legal Obligations

We may disclose your personal information if required to do so by law or in response to a valid legal request from government authorities or other third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.

Your Rights and Choices

Access and Update

You have the right to access, update, and correct your personal information. You may do so by contacting us using the contact information provided below.


You have the right to opt-out of receiving marketing communications from us. You can do this by following the instructions provided in our communications or by contacting us directly.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete that information promptly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Audience Group
1300 290 193